A step change in customer service | Fastener+Fixing

Article by · 2016/03/21 ·

In the modern market place everything starts with the customer. Tata Steel’s Scunthorpe Rod Mill (SRM)has adopted this philosophy. Listening to feedback from its customer base it is making a step change in the service offered to the German market with the opening of a new warehouse facility.

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via A step change in customer service.