Employees and customers want authenticity in communication, consultant Deborah Shames told the Women in the Fastener Industry’s 7th annual speaker series.
David Booth and Shames, company communication consultants with Eloqui – which provides communication training – spoke at WIFI’s conference in conjunction with the 2016 National Industrial Fastener & Mill Supply Expo.
“People respond to structure,” Shames said.
• Speaker anxiety is natural, she noted. (…)
via WIFI Speakers: Authenticity Key to Communication – Global Fastener News – USA.