Fastenerblog.net: Eat or be Eaten…but can we still offer just a bit of customer service?

Posted by Traveling Salesman at 2/22/2014 5:31 PM

I really liked a recent response I received from one of my earlier posts.  It was sent in by Vincent Chiappone and I am re-posting here:

TS, The trend will continue, the industry, while unique, is not insulated from the realities of todays market. ALL companies today should be remembering a quote:
“In the animal kingdom, the rule is, eat or be eaten; in the human kingdom, define or be defined.” Thomas Szasz

Companies need to have a strategic business plan. If you’re in it, for the long haul, you must grow. Invest in e-commerce, human capital, succession planning, technology, tax incentives, grow organically, or save to buy lesser progressive companies ( not my recommendation.) If the company is a short term situation, build the valuation for acquisition and maximize your opportunity. The landscape has changed, if your company hasn’t changed, (…)

via Fastenerblog.net: Eat or be Eaten…but can we still offer just a bit of customer service?.